Support
How can we help?
Search the answers below, or email us. A person answers.
Help with your agent
How do I change my agent’s voice or what it says?
Open your agent in the app and edit its details, including the voice. On a paid plan, Otto, the assistant inside Bellvox, can make the change for you and waits for your yes.
How do I connect my calendar and CRM?
In the app. Once they’re connected, your agent can see your free times and write bookings.
Can customers send photos or voice notes?
Yes. Photos, voice notes and files show up inside the conversation.
Can I message a customer first?
Yes. You can send the first message from the inbox.
How do I start or change a plan?
From your account in the app, any time. No need to ask us.
A business using Bellvox called or texted me.
Please contact that business. It runs its own agent and keeps its own records.
Nothing matches.
Email us instead and a person will help: support@bellvox.ai
Questions about the voice, setup, prices, your data or deleting your account? Read the FAQ
Talk to a person
Write from the email you sign in with, and tell us what you tried and what happened. Never send a password or card number.
Support
Any question about Bellvox on the web or the mobile app.
support@bellvox.aiPrivacy
Questions about your data.
privacy@bellvox.aiSecurity
Found a security problem? Tell us.
security@bellvox.ai
Several branches? Talk to Sales
See also:Privacy Policy ·Terms ·Cookies